１．ACQUISITION OF PERSONAL INFORMATION

We collect information about you to process the transaction and fulfill your order through this website. The information shall be properly handled.

２．USE OF PERSONAL INFORMATION

Personal information shall be used solely to process the transaction and fulfill your order. This includes, but is not limited to, the following. In other circumstances, additional permission shall be requested.

　1. To respond to a quote request and general enquiry as well as a request for a brochure.
　2. To ship a product when ordered.
　3. To contact a customer who made a reservation for accommodation.

３．TIGHT AND APPROPRIATE SECURITY

We endeavor to protect personal information using every security measure to prevent unauthorized access, loss, destruction, modification and disclosure of personal information.

４．PROVIDING PERSONAL INFORMATION TO A THIRD PARTY

When we provide all or part of personal information to a third party, we monitor, after conducting a thorough investigation of the third party, their use of this information in order to ensure that it is handled and properly protected.

５．RESTRICTION ON SHARING INFORMATION

We do not share personal information except when Osbert Hotels entrusts other companies or there is legislation requiring personal information.

６．CORRECTION AND DISCLOSURE OF YOUR INFORMATION

When requested by a customer to correct, add, or delete retained personal information, we will do so, except in cases in which special procedures are prescribed by laws for such correction, addition, or deletion. Accordingly we will correct, add or delete all or part of the information as requested in a prompt manner. We do not disclose any information when your identify cannot be verified.

If you have any enquiries or requests regarding the handling of personal information by Osbert Hotels, please contact the following:

【　Chikusenso　】
Email　：　info@mtzaoresort.com
Phone　：　+81-224-34-1188

７．CHANGES TO THIS PRIVACY POLICY

We may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the requirements of our visitors, guests, marketing partners and service providers. Any changes made will be fully compliant with the relevant legislation. Updated versions will be posted to our web site and date stamped so that you are always aware of when the Privacy Statement was last updated. Revisions to the contents of the privacy policy are published on this web site, and become effective on the date they appear unless otherwise stipulated.

Akio Terui
Osbelt Hotels
Chikusenso - Mt. Zao Onsen Resort & Spa

Establishment date: April 1, 2010
Last updated date: August 1, 2011